Customer Solutions
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100 Customer Service Representative
Job Description:Wix is looking for a Customer Service Representative.
Responsibilities:
- Full-time entry-to mid -level position in a fast-paced, high-profile startup environment
- Directly support our users with general inquiries, technical and billing issues
- Effectively resolve issues through email and phone support
- Communicate issues and new product ideas to the rest of the team
- Work 40+ hours per week on a permanent basis at a fun workplace
- Explain Wix.com products or services
- Research competitive products
- Recognize new sales or add-on business opportunities
Requirements:- A loyal work ethic and a flexible “can-do” attitude
- The ability to learn quickly in a fast-paced environment and multi-task effectively
- Strong critical thinking skills, proactively identify challenges and thoughtful solutions
- A professional demeanor, discretion and good judgment
- Superior interpersonal, organizational, time-management and teamwork skills
- Outstanding oral and written communication skills
- Experience in web design, graphic arts and related software a plus
- Bilingual positions (Spanish and Portuguese)
Minimum Qualifications:
High school diploma or general education degree (GED) or equivalent combination of education and experience- Share this position on:
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Business and Marketing
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109 PPC & Media Buyer - Korean
Job Description:Wix is looking for a sharp and energetic PPC analyst & Media Buyer.
Requirements:- Korean - mother tongue- Must
- Experience in PPC campaign management & Media Buying - at least 1 year – Must!
- Good business orientated
- Great understanding of numbers
- Great communication skills
- Internet Savvy
- Perfect English - a must
- Experienced in Excel -an advantage
- Other languages -an advantage
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123 Marketing Communication Writer - Korean
Job Description:Wix is looking for a Korean Marketing Communication Writer.
The Marketing Communications Writer develops marketing and communications copy and provides editing and proofreading as needed for a variety of Wix's products and projects
Job Responsibilities:
- Create clear, succinct, well-written copy for Marketing & Communications on projects including ads, annual reports, brochures, e-mails, event materials, promotional brochures, newsletters, and more Develop effective promotional writing and compelling feature stories
- Produce publishable copy under tight deadlines with minimal revisions
- Work closely with the Creative Director to ensure all copy achieves Wix's communication objectives
- Edit and proofread copy written by others as needed
- Ensure accurate information on all projects
- Perform related and special duties as assigned
Requirements:- Korean - Mother tongue
- Bachelor's degree in communication, English, journalism or related field - an advantage
- A minimum of five years of professional writing experience, covering a wide range of subjects in various media, preferably working for an in-house agency, ad agency, or newsroom
- Strong editing and proofreading skills with knowledge of proofreading marks
- Demonstrated flexibility to handle multiple projects and changing priorities
- Ability to meet tight deadlines
- Willingness to receive direction and feedback, and make changes as needed
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140 Community Outreach Manager
Job Description:Wix is looking for a Community Outreach Manager to help expand our community and training activities in the west Coast of the United States as well as drive the launch the new Wix Lounge SF location at the end of 2013.
The Job:
- Full-time salaried position in a fast-paced, high-profile startup environment
- Initiate, plan, promote and lead marketing events geared towards new and current Wix users
- Identify and reach out to professional organizations, non-profits and meet-up groups and other relevant associations to forge partnerships and promote Wix’s brand
- Conceptualize, create and present Wix marketing materials, presentations and user webinars
- Schedule and help teach Wix training sessions
- Hands-on management of all administrative and operational aspects of the community activities
Requirements:- Outstanding oral and written communication skills and proven experience in public speaking
- Proven experience in social media management and/or online marketing
- Superior interpersonal, organizational, time-management and teamwork skills
- The ability to learn quickly in a fast-paced environment and multi-task effectively
- Ability to work independently or with a team
- A loyal work ethic and a flexible “can-do” attitude
- Strong critical thinking skills, proactively identify challenges and thoughtful solutions
- A professional demeanor, discretion and good judgment
- Experience in web design, graphic arts and related software a plus
The Perks:
- Competitive salary
- 401K with company contribution
- Medical and dental coverage
- Business Casual Environment
- Dog and people friendly
- Fully stocked gourmet kitchen and lounge
- Commuter benefits
- Hip office
- Team activities (i.e. Yoga, Dodgeball, Cooking Classes, Bowling Leagues...)
- Creative and outgoing atmosphere
- Working with people and for a company you’ll love!
What we’d love to hear from you- What are three personal traits of yours that our community could benefit from?
- What would previous coworkers and/or supervisors say about your job performance?
- What do you like to do outside of work?
If you think this is the job for you, send us your resume along with a cover letter including the answers to the questions above. We look forward to hearing from you!- Share this position on:
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General and Administrative
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132 Development Community Operations Manager
Job Description:Development Community Operations Manager is a full-time salaried position in a fast-paced, high-profile start up environment supporting expansion of Wix developers community
Responsibilities:
- Account management for third parties developing apps for Wix platform.
- Customer support assistance.
- Ownership on the partners CRM software
- Providing assistance in producing events for independent developers and third party partners (hackthons, conferences, etc.)
Requirements:- Experience in account management and hackthons / conferences operations
- Experience in logistics management and executive assistance
- Experience in developers event organization
- Independent, creative and hard working person, with lots of enthusiasm.
- Detailed and task oriented, organized professional
- Team player
- This position includes travelling
Location: SF, Ca
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Research and Development
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136 Development Community Manager and SDK Evangelist
Job Description:Development Community Manager and SDK Evangelist is a dream job for a bright Web developer who is ready to take off in a collaborative managerial career. Development Community Manager and SDK Evangelist will be responsible to build and maintain an independent developers community to build applications for Wix app market.
Responsibilities:
- Recruit and build independent developers community through social networks, online marketing, online and offline events: hackathons, etc.
- Provide development and product support to developers that use Wix SDK
- Collaborate with internal teams defining, designing and developing the SDK, App, market and dev center
Development Community Manager and SDK Evangelist will report to Senior Director of Product Management and App Market.
Requirements:- 2 years of experience in Web development.
- Open source, independent development background. Product and marketing abilities.
- Independent performer, team player, creative hard working individual that is able to take ownership of a project
- This position includes travelling.
Location: SF, Ca
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